Fetch | Glhip

Order. Pay.

Tip. Feedback.

Let guests scan QR codes to order, customize, and pay instantly.

Order & PAY

PERks of order & pay

Customers can place orders directly from their smartphones with an Order & Pay feature. By scanning a QR code, they access the menu, customize orders, and make payments instantly. This reduces wait times, optimizes service flow, and allows staff to focus on creating memorable guest experiences.

How does ORDER & PAY work?

Build Your Digital Menu

Scan, Order & Pay

Manage the order

Effortlessly create a digital menu with modifiers, extras, and preferences, perfectly tailored to your venue.

Scan a QR code with any smartphone to browse the menu, order, and pay within your web browser.

With powerful ordering and payment features, manage orders, and generate reports—all in one system.

TIPPING

Simplifies tipping by letting guests add gratuity directly during payment. Guests can select a preset or custom tip amount, ensuring easy and secure transactions. This feature encourages staff appreciation while maintaining a cashless and convenient process.

FEEDBACK

Enables real-time guest feedback through its intuitive system. Guests can share their experiences instantly, helping businesses identify areas of improvement. This feature fosters proactive service enhancement and builds customer loyalty by addressing concerns promptly.

Room Service at Your Fingertips

Enhance guest convenience with the Room Service feature. Guests can easily browse the menu, select their meal, and charge it directly to their room—all with just a few taps. No need to call the front desk; the order is sent straight to the POS and kitchen printer, ensuring swift and seamless delivery to the room. This hassle-free experience elevates in-room dining for every guest.

SIMPLIFY YOUR PAYMENTS

For a seamless and secure payment experience, we offer a variety of trusted payment methods. Whether you're ordering Room Service, dining at the restaurant, or utilizing other hotel services, you can conveniently pay. Our reliable payment partners ensure quick and secure transactions, giving you peace of mind during your stay.

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"We’ve witnessed tremendous success in terms of tables turnover times. Tables can now complete payments more efficiently, reducing the time our waiters spend handling card transactions and allowing them to devote more attention to our guests, thereby enhancing their overall experience."

- Sam, General Manager, Bala Bay

TRUSTED BY

Order. Pay.

Tip. Feedback.

Let guests settle bills instantly via QR codes, convenient and efficient.

SCAN & PAY

PERKS OF SCAN & PAY

Scan and Pay feature allows guests to settle their bills instantly by scanning a QR code. This eliminates the need for waiting for staff or handling physical cards, enhancing convenience and speed. The feature integrates with EPOS systems to provide accurate billing, making it a seamless experience for both businesses and guests.